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Lost & Found

Lost: Diamond set in gold mounting prongs, fell off my wife's wedding ring, in Floresville, reward offered. 210-867-1319.
If you are missing a pet in Floresville, be sure to check the Floresville holding facility. Animals are only kept for 3 days. Contact Las Lomas K-9 Rescue, 830-581-8041.
Found: Tan hunting dog, elderly male, not neutered or chipped, on Hwy. 181, Floresville. Call 830-391-5099.
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Help Wanted

Floresville area, looking for delivery drivers, stockers, etc.; must have good driving record, no CDL required, must be able to back up trailers using side mirrors only, able to lift and carry 40 lbs., must have dependable transportation and cell phone, sometimes willing to work 10 or more hours, two days off per week, but willing to work if asked. Call 210-723-6939.
Free line ads! Pay for 3 weeks when you place your ad and receive one week free. $8 for 20 words or less, 10˘ each add'l word. Credit card or electronic check processing. 830-216-4519.
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DIRECTV Agrees to Pay Refunds




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December 16, 2010 | 1241 views | Post a comment

Texas Attorney General Announces Final Settlement with DIRECTV
San Antonio, TX -- The office of Texas Attorney General Greg Abbott announced today that a final resolution was agreed upon with regards to the lengthy national investigation into DIRECTV, a national provider of satellite television services. As a result of the final judgment, consumers across the country who filed a complaint can expect to be paid restitution. In addition, the company has been ordered to follow a list of new consumer protection requirements.

According to the settlement, the California-based company is required to pay restitution to eligible DIRECTV customers and $13.5 million to several states. In Texas, DIRECTV must pay restitution to all customers who file service and contract complaints with the Attorney General’s Office between Jan. 1, 2007, and June 9, 2011. If DIRECTV’s proposed remedy does not satisfy the aggrieved customer, the company must inform the customer that a claims administrator is available to mediate the disagreement -- and provide the customer with a mediation enrollment form.

Hundreds of consumers in Central Texas have filed complaints with BBB about DIRECTV in the past year. The complaints filed with BBB generally allege problems relating to contract terms, billing disputes, advertised offers and discrepancies concerning pre-paid programming. Click here to view DIRECTV’s current BBB Business Review issued by the Colton, CA BBB.

BBB advises that consumers review the following tips to avoid having issues with satellite and cable providers:

-Get all details in writing -- Anything confirmed with a salesman, installer or customer service representative should also be written for customers in a signed agreement. Always double-check that any verbal promises or discounts are listed in final customer agreement signed by the provider before you pay or agree to a contract.

-Read the terms and conditions carefully -- Pay close attention to the terms on introductory trials, offers, equipment costs and the cancellation policy.

-Mark your calendar -- Make note of important dates on your calendar such as when you need to cancel introductory offers, your contract expiration date and when your bill is due. This will help avoid late fees and unexpected charges.

-Check every bill closely -- If there are any billing inaccuracies, the sooner you spot them, the better. Even if you have your account set up to automatically charge your credit card or debit your checking account, always review your monthly bill for any new or unusual charges.

-Research the company with BBB. Check out any company’s BBB Business Review at bbb.org for free before agreeing to a contract. Look for any complaints the business has received, government actions or advertising issues.

To check the reliability of a company and find trustworthy businesses, visit http://www.bbb.org.
 


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