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June 2, 2011 | 1478 views | Post a comment
BBB Reports Summer Months are Peak Periods for Pest Control Services
Austin, TX ? Warmer temperatures across the state are prompting bugs and other pests to seek shelter in many homes and office buildings. BBB files indicate that consumer inquiries into local pest control companies typically spike during the months of June and July, and are likely to do the same again this year.
However, BBB warns that 73 complaints have been filed about local pest control service companies in the past year. Many of the complaints allege that treatments were not effective and pests were not fully exterminated. Other complaints allege issues over the final cost of the services or the payment process. The average cost of pest control services complained about was $500.
When considering who to hire for help with pest control, BBB recommends the following:
‧ Start with Trust. Check any pest control company?s BBB Business Review before signing a contract. Look at the company?s rating, how they have responded to past customer complaints and any advertising issues they may have had.
‧ Compare Price Quotes. Solicit bids from at least three different pest control companies before making a decision. BBB provides a free Request a Quote service to gather estimates from local BBB Accredited Businesses. Be sure to provide the details of the services you need, and keep in mind the lowest price may not always be the highest quality of service.
‧ Ask About Safety and Risks. Because pesticides and pest control strategies can be dangerous to touch or directly inhale, be sure to ask the company about the safety of the chemicals they use. Let the company know if you have pets, children, or sensitive plants as that may impact the products they select for your home.
‧ Read the Fine Print. Carefully go over any contract before you sign. Pay close attention to any warranties or termination fees if the contract is extended for monitoring or future services. Make sure any additional discounts or guarantees promised are included in the contract.
‧ Check for Licensing and Insurance. Make sure company meets state licensing requirements by verifying with the Texas Department of Agriculture. Also, be sure to ask for proof of the company?s workers? compensation insurance and coverage for any potential property damage or personal liability.
To check the reliability of a company and find trustworthy businesses, visit www.BBB.org.
About Better Business Bureau:
BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.
Businesses that earn BBB Accreditation contractually agree and adhere to the organization's high standards of ethical business behavior. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities.
Contact BBB serving Central, Coastal, Southwest Texas and the Permian Basin at (512) 445-4748.
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