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Scam Central

Scam alert: malicious complaint email claims to be from BBB




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November 23, 2011 | 990 views | Post a comment

AUSTIN, Texas -- Better Business Bureau serving Central, Coastal, Southwest Texas and the Permian Basin reports that local businesses and consumers are receiving phony emails regarding an alleged consumer dispute. BBB has determined these emails are fake and contain a dangerous attachment or link that can spread viruses to affected computers. Businesses who receive these emails should delete them immediately.



Reports to BBB indicate the phony complaint emails appear to be from a bbb.org email address. BBB reminds local businesses that any legitimate complaint correspondence will not come from a bbb.org email address. Additionally, the subject line will say “BBB Complaint Case#” rather than “Complaint #.” BBB does not send complaints as attachments via email.



If your business receives a suspicious email referencing an alleged complaint, please disregard its message and report the information to BBB’s Scam Portal. If you have clicked on the link, immediately do a virus scan.



To check the reliability of a company and find trustworthy businesses, visit bbb.org.



About Better Business Bureau:

BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.



Businesses that earn BBB Accreditation contractually agree and adhere to the organization's high standards of ethical business behavior. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities.



Contact BBB serving Central, Coastal, Southwest Texas and the Permian Basin at (512) 445-4748.
 


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