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Consumer Updates


Manufacturers recall select Rocketfish, Mophie battery cases




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U.S. Consumer Product Safety Commission
December 1, 2011 | 1944 views | Post a comment

Rocketfish Battery Case for iPhone 3G/3GS Recalled by Best Buy Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Rocketfish(tm) Model RF-KL12 Mobile Battery Cases for iPhone 3G and 3GS

Units: About 31,000 in the U.S. and about 1,000 in Canada

Importer: Best Buy Co. Inc., of Richfield, Minn.

Hazard: The battery case can overheat while charging, posing a fire hazard.

Incidents/Injuries: CPSC and the firm have received about 14 reports of the battery cases overheating in the United States, including three reports of minor burns to consumers and four reports of minor property damage.

Description: This recall includes the Rocketfish(tm) Model RF-KL12 Mobile Battery Case. The battery case is made of black lightweight, soft-touch rubberized material designed to hold the phone securely, and comes with a built-in battery. The model number "RF-KL12" appears on the front of the product's packaging, on the packaging barcode, and in white print on the curved inner surface of the product.

Sold exclusively at: Best Buy stores nationwide, Future Shop and Best Buy stores in Canada, and online from about April 2010 through about September 2011 for between $10 and $60.

Manufactured in: China

Remedy: Consumers should immediately stop using the product and contact Best Buy for instructions on returning the product and receiving a Best Buy gift card for $70 or $105 in Canada.

Consumer Contact: For additional information, consumers should contact Best Buy toll-free at (800) 917-5737 between 8 a.m. and 8 p.m. ET any day, or visit the firm's websites at www.bestbuy.com (US) or www.bestbuy.ca or www.futureshop.ca (Canada).

Note: Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1439

To see this recall on CPSC's web site, including pictures of the recalled product, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml12/12048.html

***************************************************************

Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Rechargeable External Battery Case

Units: About 6,118

Importer: Mophie LLC, of Paw Paw, Mich.

Hazard: The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.

Incidents/Injuries: Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.

Description: The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

Sold at: B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.

Consumer Contact: For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.mophie.com/exchange

To see this recall on CPSC's web site, including pictures of the recalled product, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml12/12049.html
 
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