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Scam Central

BBB warns of Do Not Call phone scam




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January 30, 2012 | 1451 views | Post a comment

Scammers pose as representatives from the National Do Not Call Registry

AUSTIN, Texas -- Better Business Bureau warns consumers that scammers are making phony phone calls claiming to represent the National Do Not Call Registry.

According to DoNotCall.gov, “The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls. To add your number to the Registry you can call 888-382-1222 from the phone you wish to register, or go click on ‘Register a Phone Number’ in the left column of this page.”

The National Do Not Call Registry gives consumers an opportunity to limit the telemarketing calls they receive. Once they register their phone number, telemarketers covered by the National Do Not Call Registry have up to 31 days from the date their telephone number is registered to stop calling.

BBB reminds consumers:

· Do not provide any personal information to unknown callers, including bank information, Social Security Number and contact information.

· If your number is already registered with the Do Not Call Registry, your registration does not expire. You can verify if and when your number was registered by going to DoNotCall.gov.

· The Federal Trade Commission does not allow private companies or other third parties to register consumers for the National Do Not Call Registry. Websites or phone solicitations that claim they can or will register a consumer’s name or phone number on the National Do Not Call Registry -- especially those that charge a fee -- are almost certainly a scam.

· FCC regulations prohibit telemarketers from using automated dialers to call cell phone numbers. As automated dialers are standard in the industry, most telemarketers are barred from calling consumers on their cell phones without their consent. However, you can still register your cell phone number if you’d like.

· You can file a complaint with The National Do Not Call Registry if you are still receiving unwanted phone calls after your number is on the registry for 31 days. Record the date and time the calls were made so that you can include that information in your complaint.

· Report telephone scams to BBB, the FTC and the Texas State Attorney General. The Telemarketing Sales Rule gives the FTC and local law enforcement officers the power to prosecute fraudulent telemarketers who operate across state lines.

To check the reliability of a company and find trustworthy businesses, visit bbb.org.

About Better Business Bureau:
BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.

Businesses that earn BBB Accreditation contractually agree and adhere to the organization's high standards of ethical business behavior. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities.

Contact BBB serving Central, Coastal, Southwest Texas and the Permian Basin at (512) 445-4748.
 


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