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Consumer Updates

HP recalls fax machines due to burn, fire hazard

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The author of this entry is responsible for this content, which is not edited by the Wilson County News or
U.S. Consumer Product Safety Commission
February 2, 2012 | 2,094 views | Post a comment

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: HP fax 1040 and 1050 machines

Units: About 928,000 in the U.S. and 240,000 in Canada and Mexico

Importer: Hewlett-Packard Co., of Palo Alto, Calif.

Hazard: The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Incidents/Injuries: Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.

Description: This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

Sold at: Electronics, computer and camera stores nationwide, and online at and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

Consumer Contact: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at

To see this recall on CPSC's web site, including pictures of the recalled product, please go to:
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