Medical alert devices can help keep seniors safe
The Savvy SeniorApril 18, 2012 | 2,372 views | Post a comment
Dear Savvy Senior,
I’m interested in getting my mother, who lives alone, a medical alert device with a wearable SOS button that she can push in case she falls or needs help. What kinds of devices can you recommend and how much do they cost?
There’s a wide variety of medical alert systems on the market today that can help keep elderly seniors safe, while living in their own home. Here’s a breakdown of some different styles and prices to help you choose.
The most popular medical alert systems available today are the ones that will connect your mom to a 24-hour emergency monitoring service when she needs help. These units come with waterproof “SOS” buttons -- typically in the form of a necklace pendant or bracelet -- and a base station that connects to her home phone line. At the press of a button, your mom could call and talk to a trained operator through the system’s base station receiver, which works like a powerful speakerphone. The operator will find out what’s wrong, and will notify family members, a neighbor, friend, or emergency services as needed.
There are literally dozens of services to choose from. One of the most widely used is the Philips Lifeline Medical Alert Service (lifelinesys.com, 1-800-380-3111), which costs $35 per month, plus an $82 start-up fee. Phillips also offers a new Auto Alert option (for $48 per month) that has fall detection sensors in the SOS button that can automatically summon help. Others that are a little less expensive (under $30 per month) include: LifeFone (lifefone.com, 1-877-849-8942), LifeStation (lifestation.com, 1-877-478-3390), Bay Alarm Medical (bayalarmmedical.com, 1-877-722-9633), Alert1 (alert-1.com, 1-888-919-3692), LifeGuardian (lifeguardianmedicalalarms.com, 1-800-378-2957), and MedicalAlert (medicalalert.com, 1-800-800-2537).
One other unique product is the MediPendant (getmedipendant.com, 1-888-216-0039), which runs under $35 a month. This system allows your mom to speak and listen to the operator directly through the SOS pendant, which often makes for easier communication.
If you’re looking for a cheaper option, consider a no-fee medical alert device that doesn’t have professional monitoring services. These products, which also come with an “SOS” button and a home base station, are pre-programmed to dial personal contacts (relatives, friends, caregivers, or 911) if the SOS button is pushed. Most devices store about four phone numbers, and the system dials each number, one by one, until a connection is made.
If you like this style, the Freedom Alert made by LogicMark (logicmark.com, 1-800-519-2419) is a good product that allows you to speak through the pendant. The purchase price: $300, with no ongoing monthly fees. Telemergency (telemergencysystems.com, 1-888-558-7420) offers a variety of no-fee medical alert devices that cost under $190.
For devices that work outside the home, there are several mobile products that will let her call for help anywhere. These pendant-style devices, which fit in the palm of your hand, work like little cell phones with GPS tracking capabilities. To call for help, your mom would simply push one button, and an operator from the device’s emergency monitoring service would be on the line to assist her. And because of the GPS technology they would know her exact location, which is critical in emergency situations.
Top products to check out in this category include the new 5Star Urgent Response sold by GreatCall (greatcall.com, 1-800-733-6632) for $50 plus a $35 activation fee and $15 monthly service fees, and MobileHelp (mobilehelpnow.com, 1-800-800-1710), which runs between $37 and $42 per month.
You also need to know that Medicare and most other insurance plans don’t cover medical alert systems, although in some states Medicaid will if your mom receives Medicaid-funded homecare services.
Jim Miller is a contributor to the NBC “Today” show and author of The Savvy Senior book. Send your senior questions to: Savvy Senior, P.O. Box 5443, Norman, OK 73070, or visit SavvySenior.org.
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