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Consumer Updates

Keep mom in a good mood this Mother’s Day, shop wisely




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The author of this entry is responsible for this content, which is not edited by the Wilson County News or wilsoncountynews.com.
Better Business Bureau
May 11, 2012 | 1637 views | Post a comment

SAN ANTONIO, Texas -- Mother’s Day is on Sunday, and whether you are ordering flowers, shopping for custom jewelry, or arranging a special spa day, Better Business Bureau wants you to be a smart consumer.

According to a survey conducted on behalf of the National Retail Federation, consumers are expected to spend an average of $152.52 on Mother's Day gifts, up about 8 percent from last year. Flowers and dining are the more popular ways to celebrate, with two-thirds of consumers buying flowers, and more than half going out to dinner or brunch.

In 2011, more than 96,000 consumers searched for trustworthy florists on www.bbb.org. Be sure to look for the BBB Accredited Business seal when shopping online. All online seals should directly link to the company’s BBB Business Review.

When finalizing gifts or shopping online, BBB recommends adhering to the following:

· Do your homework. Before making a dinner reservation, ordering flowers, jewelry or any other gifts for Mother’s Day, check out the company’s BBB Business Review at www.bbb.org.

· Confirm shipping and delivery. If having a gift shipped or delivered check with the retailer or on the website to be certain you have allowed enough time for delivery. Make sure the date is clearly specified and guaranteed.

· Pay with a credit card. It is best to use a credit card when shopping online, because under federal law the shopper can dispute the charges if he or she doesn’t receive the item.

· Make sure the business has your contact information. There are times when delivery instructions or dinner reservations need to be confirmed or a delivery driver needs additional directions. Make sure the company you are working with has a call-back phone number for you in case he or she needs to reach you.

To check the reliability of a company and find trustworthy businesses, visit bbb.org.
 
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