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Consumer Updates

Nikon Recalls Rechargeable Battery Packs Sold with Digital SLR Cameras Due to Burn Hazard

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U.S. Consumer Product Safety Commission
July 11, 2012 | 2,053 views | Post a comment

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Nikon digital SLR camera battery packs

Units: About 5,100 in the United States, 1,100 in Canada and an additional 195,000 worldwide

Distributor: Nikon Inc., of Melville, N.Y.

Hazard: The battery packs can short circuit, causing them to overheat and melt, posing a burn hazard to consumers.

Incidents/Injuries: Nikon has received seven reports of incidents outside of the U.S. and Canada of the recalled battery packs overheating. No incidents have been reported in the U.S. or Canada. No injuries have been reported.

Description: This recall involves Nikon EN-EL 15 rechargeable lithium-ion battery packs with lot numbers E and F. The battery pack was sold with the Nikon digital SLR D800 and D7000 model cameras. The battery pack’s model number “EN-EL15” and “7.0V 1900mAh 14Wh” are printed on the back of the battery pack. Only battery packs with an “E” or “F” in ninth character of the 14-digit lot number located on the back of the battery pack are included in this recall.

Sold at: Camera, office supply and mass merchandise stores, in catalogs and on various websites nationwide. They were sold with the digital SLR camera in Canada from February 2012 through March 2012 and in the U.S. from March 2012 through April 2012 for between $1,200 and $3,000.

Manufactured in: Japan and China

Remedy: Consumers should stop using the recalled battery packs immediately, remove them from the camera and contact Nikon for a free replacement battery pack.

Consumer Contact: For additional information, contact Nikon at (800) 645-6687 between 8 a.m. through 12 midnight ET Monday through Friday, or visit the firm’s website at

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on
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