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Section A: General News


Letter: Be aware of ‘service provider’ scam




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September 5, 2012 | 885 views | 1 comment

Editor:

This is another warning similar to Janice Green’s Medicare scam.

About a week and a half ago, I too received a late- night call, almost 9 p.m., from a man with a strong East Indian accent. This gentleman then said he was the “service provider” for Microsoft. That statement made no sense to me at all. Normally I would hang up, but I was curious in what this obvious scam was all about. He started by saying my home computer had a serious problem which he could fix, but he never detailed what this serious problem was, only that he needed to get into my PC immediately. When I told him it was very late and my computer wasn’t even on, he became very aggressive, insisting I go start it up.

I questioned him as to how I should trust him to be connected to Microsoft, as I received no emails from Microsoft alerting me to any problems at all, but he just kept insisting he was the “service provider ” for them. At that point I told him I didn’t believe a word he was saying and hung up the phone. I am sure this was a dangerous scam and want to alert others about this incident, as it sounds like a way to steal identities and bank accounts.

LORRAINE CASTILLO

Floresville
 

Your Opinions and Comments

 
Russell Dickerson  
Floresville, TX  
September 5, 2012 8:17am
 
To be sure, this is a new wrinkle. I've not seen them be this aggressive before. You did right to hang-up on them. Social engineering requires a subtle hand and this guy clearly didn't have it. Any time you answer the phone ... More ›

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