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Consumer Updates

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

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U.S. Consumer Product Safety Commission
November 2, 2012 | 1,840 views | Post a comment

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Dual-Voltage CineMate II Home Theater Speaker Systems

Units: About 20,500

Distributor: Bose Corporation, of Framingham, Mass.

Hazard: A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Incidents/Injuries: Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

Description: This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Sold at: U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.

Manufactured in: Mexico

Remedy: Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Consumer Contact: Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or for more information.

To see this recall on CPSC's web site, including pictures of the recalled products, please go to:
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