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Consumer Updates

Toyota recalls certain 2004-09 Prius models, 2012-13 Scion iQ vehicles

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November 15, 2012 | 1,716 views | Post a comment

SOURCE: Toyota Motor Sales, U.S.A., Inc.

Toyota Announces Voluntary Safety Recalls of Certain 2004 to 2009 Model Year Prius Vehicles

TORRANCE, Calif., Nov. 14, 2012 -- Toyota Motor Sales, U.S.A., Inc. (TMS), will conduct two safety recalls involving Prius vehicles as part of the recall announced today by Toyota Motor Corporation.

Approximately 670,000 Prius vehicles are being recalled in the United States to inspect and in some cases replace the steering intermediate extension shaft.

Due to insufficient hardness treatment of some of the extension shafts, the splines that connect the extension shaft to the steering gear box may deform if the steering wheel is frequently and forcefully turned to the full left or full right position while driving at slow speeds. This deformation may create increased internal clearance and the splines may eventually, over time, wear out.

Toyota dealers will inspect the extension shaft to determine if it needs to be replaced and, if confirmed, will replace it. The inspection and repair will take approximately one hour depending on the dealer’s work schedule.

Approximately 350,000 of these same Prius vehicles are also being recalled to replace the electric water pump for the hybrid system.

In the hybrid system, there is an electrically driven water pump that circulates coolant through the hybrid components to provide cooling. There is a possibility that the electric motor installed in the water pump may stop functioning, leading to illumination of various warning lights in the instrument panel. In limited instances, the electric power supply circuit fuse may open, causing the hybrid system to stop while the vehicle is being driven.

Toyota dealers will replace the electric water pump for the hybrid system. The repair will take approximately two hours depending on the dealer’s work schedule.

There have been no crashes or injuries reported for these two conditions. Owners of vehicles covered by these safety recalls will receive an owner notification letter via first class mail starting in December 2012. Any authorized Toyota dealer will perform these recalls at no charge to the vehicle owner.

Detailed information is available to customers at and the Toyota Customer Experience Center at 1-800-331-4331.


Toyota Announces Voluntary Safety Recall of Certain 2012 and Early 2013 Scion iQ Vehicles

TORRANCE, Calif., Nov. 7, 2012 -- Toyota Motor Sales, U.S.A., Inc. (TMS), today announced that it will conduct a safety recall involving approximately 11,200 Scion iQ vehicles to inspect the front passenger Occupant Classification System (OCS) weight sensor cables and install new protective covers over the sensors.

The front passenger seat assembly of the Scion iQ is equipped with sensors for the OCS which is used to control the operation of the front passenger Supplemental Restraint Systems, such as the airbags and seat belt pre-tensioner. Cables for thesensors located in the seat track cancome into contact with an object placed near the seat track andbecome damaged as the front passenger seat slides forward or backward.

Depending upon how the cable is damaged, the airbags may not deploy as designed or the airbags and seat belt pre-tensioner may be improperly activated.

No crashes or injuries have been reported for this condition.

Owners of vehicles covered by this safety recall will receive an owner notification letter via first class mail starting in early December 2012. The repair will take approximately one hour depending on the dealer’s work schedule.

Today’s announcement is for U.S. market vehicles only. No other Toyota, Lexus, or Scion vehicles are involved.

Detailed information is available to customers at and the Scion Customer Experience at 1-866-707-2466.
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