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Section A: General News


New hours for Social Security offices




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November 21, 2012 | 921 views | Post a comment

Texas Social Security offices will now be open to the public Monday through Friday from 9 a.m. to 3 p.m. -- a reduction of 30 minutes each weekday. In addition, beginning Wednesday, Jan. 2, 2013, offices will close to the public at noon every Wednesday.

While agency employees will continue to work their regular hours, this shorter public window will allow them to complete face-to-face interviews and process claims work without incurring the cost of overtime.

In addition, on Friday, Nov. 23, the day after Thanksgiving, all Social Security field offices will be closed to the public. Employees working that day will focus on reducing backlogged workloads.

Many services, including applying for retirement, disability, or Medicare benefits, signing up for direct deposit, replacing a Medicare card, obtaining a proof of income letter, or informing us of a change of address or telephone number are conveniently available at www.socialsecurity.gov or toll-free at 1-800-772-1213. People who are deaf or hard of hearing may call the TTY number, 1-800-325-0778.
 

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