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Consumer Updates

Ford recalling 33,021 C-Max hybrid vehicles

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August 1, 2013 | 1,857 views | Post a comment

Report Receipt Date: JUL 10, 2013
NHTSA Campaign Number: 13V303000
Component(s): STRUCTURE
Potential Number of Units Affected: 33,021

Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."

In the event of a crash, an occupant could be at an increased risk of an injury.

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to

SOURCE: National Highway Traffic Safety Administration, Office of Defects Investigation
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