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GVEC: Beware of scammers
These days, you have to be cautious of people and companies who call asking for your personal information over the telephone. The number of telephone scams trying to obtain money and personal information from unsuspecting victims continues to increase in volume and sophistication.
Callers may pose as representatives of utilities, Medicare, law offices, charities, and even financial institutions. If you get a call asking you to verify or provide personal information, a credit card number, or a threat that services will be disconnected if you don’t make a payment of some type, hang up. Then call back the company in question using the phone number from your bill or other legitimate source. Do not call the number the scammer may have provided or the one listed on your telephone’s caller ID.
Experts say you should be the one to initiate a call when you need to give out personal information. Remember it’s your money, it’s your identity -- ask questions and never give your credit card number or other personal information over the phone without verifying the call.
Consumers should also contact the company in question to report the incident. You can talk to a service representative who can address your concerns. Remember, reputable companies will not call or email you for your account number or password, so keep your account information to yourself. Also, don’t assume that you can trust caller ID to let you know where a caller is located. Because scammers may use Internet calling technology, the area code and number you see may not reflect where they really are.
The Guadalupe Valley Electric Cooperative reminds the public to stay alert and use caution when it comes to protecting your personal information.
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