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Consumer Updates

Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard

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U.S. Consumer Product Safety Commission
June 19, 2014 | 4,305 views | Post a comment

WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall Summary

Name of Product: Travel Charger Kits for Nokia Lumia 2520 Tablets

Hazard: The plastic cover on the charger’s exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.

Remedy: Refund, Replace

Consumer Contact: Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at and click “Recall Notice” at the bottom of the page for more information.

Recall Details

Units: About 500

Description: The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.

Incidents/Injuries: None reported

Remedy: Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.

Sold at: AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at and from January 2014 to May 2014 for about $50.

Manufacturer: Nokia Inc., of Sunnyvale, Calif.

Manufactured in: China
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