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Consumer Updates

Royal Appliance Recalls Dirt Devil Pet Vacuums Due to Electrical Shock Hazard

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U.S. Consumer Product Safety Commission
February 4, 2016 | 1,863 views | Post a comment

WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall Summary

Name of Product: Dirt Devil® Total Pet Cyclonic Upright Vacuums

Hazard: The vacuum’s electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.

Remedy: Replace - Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.

Consumer Contact: Dirt Devil at 800-373-6290 from 8 a.m. to 6 p.m. ET, Monday through Friday or online at and click on the “Support” tab at the top of the page for more information.

Recall Details

Units: About 149,000 in the United States (in addition, about 9,700 in Canada)

Description: The recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. “Total Pet” is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.

Incidents/Injuries: The firm has received 14 reports of a detached prong that remained in an electrical outlet. No injuries have been reported.

Sold at: ABC Warehouse, Boardman Furniture, Fred’s, Walmart stores nationwide, Dirt Devil via telephone and online at, and from February 2014 through November 2015 for between $45 and $70.

Importer: Royal Appliance Mfg. Co., of Glenwillow, Ohio
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